Policies

Shipping &
Returns

We want every order to reach you safely and every customer to be fully satisfied with their experience.

Shipping Policy

Free Shipping on Every US Order

We offer free shipping on all orders shipped within the United States. No minimum order required — every domestic order ships free, every time.

Processing Time

Orders are typically processed and shipped within 1–3 business days of being placed. You will receive a confirmation email once your order has shipped.

Delivery Time

Standard delivery typically takes 3–7 business days depending on your location within the United States.

Local Pickup

Local pickup is available in the Scottsdale, AZ area. Select the local pickup option at checkout and we will contact you to arrange a convenient pickup time.

Returns & Refunds

Customer Satisfaction Guarantee

Your satisfaction is important to us. While we do not accept product returns due to the nature of our botanical remedies, we will gladly issue a refund to any customer who is not satisfied with their purchase. Simply contact us and we will make it right.

How to Request a Refund

Contact us at [email protected] or call (480) 442-7670 with your order details and we will process your refund promptly.

Damaged or Incorrect Orders

If your order arrives damaged or you received the wrong item, please contact us immediately and we will send a replacement or issue a full refund at no cost to you.

Questions?

We're here to help

If you have any questions about your order or our policies, don't hesitate to reach out.